Terms & Conditions

By accessing or using the Revnce platform and its related services ("Services"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree, do not access or use the Services. These Terms apply to all visitors, waitlist members, and paying customers of the platform, regardless of how they access it. Revnce reserves the right to modify or discontinue the Services at any time without liability to you.

1. The Platform

Revnce is a margin intelligence platform built for Shopify clothing brands. It connects your Shopify store and Meta Ads account to calculate true profit per SKU, surface inventory risks, and deliver actionable business recommendations. The platform is currently pre-launch. Joining the waitlist registers your interest in early access and does not grant immediate access to any paid features.

While we work to ensure the accuracy of all data and insights provided, Revnce does not guarantee the completeness or correctness of any information displayed on the platform. Errors may occur, and we reserve the right to correct them without prior notice.

2. Waitlist

Joining the Revnce waitlist is free. By submitting your email address, you consent to receiving product updates, launch announcements, and early access invitations. You may unsubscribe at any time via the link in any email we send. Being on the waitlist does not guarantee access, any specific pricing, or any specific feature set. We reserve the right to grant or deny access at our discretion.

3. Fees & Payments

Fees for the Services are set out at the time of purchase and are payable in advance. Founding member pricing is locked in for the duration of an active subscription. All Fees are non-refundable except where required by law. Failure to make timely payments may result in suspension of access to the platform, which shall not be considered a breach of this Agreement. Overdue amounts may accrue interest at 1.5% per month or the maximum rate permitted by applicable law, whichever is lower.

4. Confidentiality

Both parties may share information that is confidential or proprietary in nature in the course of using or providing the Services. Each party agrees to keep the other's confidential information private, use it only for the purpose of delivering or receiving the Services, and not disclose it to any third party without prior written consent. This obligation does not apply to information that is already publicly available, independently known to the receiving party, or required to be disclosed by law.

5. Your Account

You are solely responsible for all activity that occurs under your account. You agree to keep your login credentials secure and not share them with anyone outside your organisation. You must notify us immediately if you become aware of any unauthorised access. You agree not to use the platform to engage in any unlawful activity, impersonate another user, or interfere with the platform's operation or security.

6. Connected Accounts

By connecting your Shopify store or Meta Ads account, you grant Revnce the access necessary to retrieve and process your data for the purpose of delivering the Services. You remain fully responsible for all activity within those connected accounts. You are also responsible for ensuring that connecting those accounts to Revnce does not violate Shopify's or Meta's own terms of service.

7. Your Data

Your store data, ad data, and any business information you provide remains yours. You grant Revnce a limited right to access, process, and store that data solely to provide the Services. We do not share your identifiable data with other customers or third parties. We may use anonymised, aggregated data derived from platform usage to improve our Services and for internal analytics purposes, provided such data cannot be traced back to you individually.

You are solely responsible for the accuracy of the data you provide, including cost of goods figures. Revnce is not liable for insights or recommendations generated from inaccurate or incomplete data.

8. Intellectual Property

All software, design, copy, algorithms, and platform functionality are the exclusive property of Revnce. You may not reproduce, copy, reverse engineer, or create derivative works from any part of the platform without our express written permission. Your business data remains your property — Revnce makes no claim of ownership over it.

9. License

We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the platform for your own internal business purposes during the term of your subscription. You may not sublicense, resell, or make the platform available to any third party, and you may not use it to build a competing product or service.

10. Disclaimer of Warranty

The platform and services are provided "as is" and "as available" without warranties of any kind, express or implied, including any implied warranties of merchantability or fitness for a particular purpose. Revnce does not warrant that the platform will be uninterrupted, error-free, or that any insights or recommendations will produce specific business outcomes.

11. No Guarantee of Results

Revnce provides data-driven insights and recommendations based on information you connect to the platform. We make no guarantee of any specific business outcome — including increased revenue, profit margins, or sales — resulting from your use of the Services. Business decisions made using platform data remain solely your responsibility.

12. Limitation of Liability

To the fullest extent permitted by law, Revnce's total liability to you for any claim arising from these Terms or your use of the Services shall not exceed the Fees you paid to Revnce in the six (6) months preceding the claim. In no event shall either party be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunities, even if advised of the possibility of such damages.

13. Indemnification

You agree to indemnify and hold Revnce harmless from any claims, damages, or expenses arising from your breach of these Terms, your misuse of the platform, or your violation of any applicable law. Revnce agrees to indemnify you from claims arising solely from our own gross negligence or wilful misconduct.

14. Termination

Either party may terminate this Agreement if the other commits a material breach and fails to cure it within fifteen (15) days of written notice. We reserve the right to suspend or terminate your access immediately for violations of these Terms. Upon termination, Revnce has no obligation to retain your data. You may cancel your subscription at any time, though no partial refunds will be issued for unused portions of a billing period.

15. Force Majeure

Neither party shall be liable for delays or failures in performance caused by circumstances beyond their reasonable control, including natural disasters, pandemics, government actions, or infrastructure outages. This does not relieve you of your payment obligations.

16. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to its conflict of law principles. In the event of a dispute, both parties agree to first attempt resolution in good faith through direct negotiation. If unresolved within twenty (20) days, the dispute shall be submitted to binding arbitration conducted in the United States in accordance with the rules of the American Arbitration Association. All negotiations are confidential.

17. Changes to These Terms

We may update these Terms as the platform evolves. We will notify users of material changes via email and update the date at the top of this page. Continued use of the Services after changes are posted constitutes your acceptance of the updated Terms.

18. Contact

For questions about these Terms, contact us at: legal@revnce.com